Privacy Notice

Last updated: 1 October 2026

Who we are

Company Name: Henan Ecoway Packaging Material Co., Ltd.
Website: hnecoway.com
Contact: info@hnecoway.com
Company address: Zhuxiaoguo Industrial Zone, Xinxiang City, Henan Province, China.

Information you provide

Our wholesale RFQ form asks for your company name, contact name, business email, country, product and quantity. You may also provide a destination and additional requirements. Information entered in the requirements field becomes part of your inquiry. You may provide similar information when contacting us directly by email or WhatsApp.

How we use inquiry information

ECOWAY uses customer inquiry information only to prepare quotations and follow up on orders. We do not use this inquiry information for promotional marketing.

Inquiry emails and technical services

The RFQ form sends submitted inquiry details to info@hnecoway.com. Your business email is used as the reply-to address so we can respond. Our website and email rely on hosting and email service providers to operate these services. Sending an inquiry involves processing through this technical infrastructure.

Factories and logistics providers

ECOWAY does not provide customer information to factories or logistics providers.

How long information is kept

ECOWAY does not currently apply a fixed retention period to inquiry and order-follow-up information. Records may remain in our business correspondence. You can contact info@hnecoway.com to ask about information you have provided or request a correction or deletion.

WhatsApp and external resources

WhatsApp is a separate service. Information you send through WhatsApp is also handled under that service’s own privacy terms.

The website references Google Fonts stylesheets. Your browser may request these resources from Google when displaying a page. Visiting a website also involves technical connection information used to deliver its pages. This notice does not claim that the website is free of cookies, server logs or other technical processing.

Questions and requests

Email info@hnecoway.com and identify the relevant inquiry if you have a question about information you provided or want to request a correction or deletion. Do not include unnecessary sensitive information in your initial message.